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Posted on by Tim Aguirre

New TOPdesk Form for Technology Purchases

Beginning July 2025, all CSUN faculty and staff will be required to submit Information and Communication Technology (ICT) Procurement Forms through TOPdesk, the university’s centralized service request platform.

The Universal Design Center (UDC) is transitioning from email-based submissions to this new system to streamline the ICT review process. By using TOPdesk, you will be able to:

  • Submit ICT-related requests more efficiently
  • Track the real-time status of your submission
  • Receive confirmation from UDC before proceeding with any purchase
  • Keep a clear record of your communication and request history

How to Submit a New ICT Procurement Form

  1. Sign in to the TOPdesk Self Service Portal
  2. Select the Employee Services pagelet
  3. Choose the Accessibility section
  4. Click on the ATI-ICT Form to begin your request

How to Check the Status of a Request

  1. Sign in to the TOPdesk Self Service Portal
  2. Navigate to the My Requests pagelet
  3. Find your submitted form in the list of active tickets

Need Help?

Visit the Universal Design Center ICT web page for step-by-step instructions on completing the TOPdesk form. For additional support, you can contact the UDC directly:
Email: udc@csun.edu
Phone: 818-677-5898

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