Description:
The course will explore various types of difficult people and situations, providing insights into understanding behavior patterns, communication techniques, and conflict resolution strategies. Through a blend of lecture and interactive discussions, learners will gain practical tools to navigate and transform difficult situations into positive outcomes.
Facilitated by:
Lennon M Prothro-Jones
Registration:
CSUN Faculty & Staff – To register for this Workshop/Session:
- When ready, select the CSU Learn button below.
- Log into CSU Learn with your CSUN Portal credentials.
- Select the “Register” button.
- Click on the bullet next to the CSUN HR icon, and select “Submit” to enroll in this session.
If a reasonable accommodation is needed, please contact L&D@ calstate.edu in advance (minimum of 72 hours is requested) and we will connect you with the workshop facilitator..
Withdraw from Session: If you need to cancel your registration, select the “Self” icon in CSU Learn. Select “Learning,” then “Registrations.” Select the box next to the session you need to cancel, and select “Cancel Registration.” In the next window, select “Confirm Cancellation.”
This session is offered by California State University Maritime Academy in a Professional & Personal Development Cross Campus Collaboration program. Colleagues attending this session may hail from the Chancellor’s Office, Bakersfield, Channel Islands, Chico, East Bay, Fresno, Fullerton, Humboldt, Long Beach, Monterey Bay, Pomona, Sacramento, San Bernardino, San Diego, San Francisco, San Luis Obispo, San Marcos, Sonoma, and Stanislaus.
Return to CSUN’s Professional & Personal Development Training Calendar at: http://www.csun.edu/development/training.
To view a complete accessible listing of Fall 2024 programming, select the image below.
