
Join the CSUN Alumni Attorney Networking Group’s August meeting via Zoom to connect and learn with fellow Matador attorneys.
Date: August 5, 2026
Time: 5:00 p.m.
Cost: Free
VIA ZOOM
Meeting ID: 899 0171 6064
Passcode: 438425
Presentation:
Debunking the Myths About Rapport: Strategies for Negotiation and Interviewing Witnesses with Ninette Toosbuy, Owner and President of The SBI Academy
Rapport is not about being nice, polite, or superficially friendly. It’s not something you turn on at the start of a conversation and abandon as soon as things become contentious. True rapport is a disciplined, deliberate way of engaging with people—especially when the stakes are high and the dialogue is difficult.
As a retired sex-crimes detective, Ninette learned quickly that genuine rapport was her currency in the room and the key to getting to the truth. Since retiring, she has seen the same principle play out in every environment she enters: rapport is the currency in every room and the key to success in every relationship, personal or professional.
In this presentation, Ninette will share how to build and maintain real rapport under pressure, how to overcome communication barriers, and how to gain meaningful buy in—skills you can apply immediately in negotiations, client meetings, witness interviews, and in every contentious interaction— whether it is an impossibly demanding client or a teenage daughter.