Description:
Conflict rarely begins with a major confrontation. More often, it starts with a moment of confusion, tension, or discomfort that goes unaddressed. This interactive workshop introduces the Conflict Cycle and explores how everyday situations can move from discomfort to blame, accumulated frustration, confrontation, and eventually withdrawal. Participants will explore the idea of constructive discomfort and learn how engaging with these early moments with curiosity, confidence, and respectful communication can help prevent unnecessary escalation and strengthen campus relationships.
By the end of the session, participants will be able to recognize the stages of the Conflict Cycle, identify opportunities to engage with conflict before tension escalates, and apply practical approaches for turning uncomfortable moments into constructive dialogue.
Registration:
CSUN Faculty & Staff – To register for this Workshop/Session:
- When ready, select the CSU Learn button below.
- Log into CSU Learn with your CSUN Portal credentials.
- Select the “Register” button.
- Click on the bullet next to the CSUN HR icon, and select “Submit” to enroll in this session.
Withdraw from Session: If you need to cancel your registration, select the “Self” icon in CSU Learn. Select “Learning,” then “Registrations.” Select the box next to the session you need to cancel, and select “Cancel Registration.” In the next window, select “Confirm Cancellation.”
