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DTSTART;TZID=America/Los_Angeles:20251119T090000
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UID:10008775-1763542800-1763548200@news.csun.edu
SUMMARY:Virtual Stepping Beyond - Customer Service | CSU CCC
DESCRIPTION:Location: Online via Zoom; Connection details provided upon registration\n\nDescription:\nStepping Beyond: SJSU Customer Service Training will review the components of customer service and will give participants an opportunity to step out of their shoes and into those of their customers. They will learn about “stepping beyond” customers’ expectations to create a culture of helping and caring on campus. \nFacilitated by:\nTamela Sullivan \nRegistration:\nCSUN Faculty & Staff – To register for this Workshop/Session: \n\nWhen ready\, select the CSU Learn button below.\nLog into CSU Learn with your CSUN Portal credentials.\nSelect the “Register” button.\nClick on the bullet next to the CSUN HR icon\, and select “Submit” to enroll in this session.\n\nCSU Learn\n \nIf a reasonable accommodation is needed\, please contact L&D@ calstate.edu in advance (minimum of 72 hours is requested) and we will connect you with the workshop facilitator.. \nWithdraw from Session: If you need to cancel your registration\, select the “Self” icon in CSU Learn.  Select “Learning\,” then “Registrations.”  Select the box next to the session you need to cancel\, and select “Cancel Registration.”  In the next window\, select “Confirm Cancellation.” \n\nThis session is offered by San Jose State University in a Professional & Personal Development Cross Campus Collaboration program.  Colleagues attending this session may hail from the Chancellor’s Office\, Bakersfield\, Channel Islands\, Chico\, East Bay\, Fresno\, Fullerton\, Humboldt\, Long Beach\, Monterey Bay\,  Pomona\, Sacramento\, San Bernardino\, San Diego\, San Francisco\, San Luis Obispo\, San Marcos\, Sonoma\, and Stanislaus. \nReturn to CSUN’s Professional & Personal Development Training Calendar at: https://www.csun.edu/development/training. \nTo view a complete accessible listing of Fall 2025 programming\, select the image below.
URL:https://news.csun.edu/event/virtual-stepping-beyond-customer-service-csu-ccc/
LOCATION:Online via Zoom; Connection details provided upon registration
CATEGORIES:Benefits,Human Resources,Personal Development,Professional Development,Workshops
ATTACH;FMTTYPE=image/png:https://news.csun.edu/wp-content/uploads/2024/10/CCC_2024Spring.png
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DTSTART;TZID=America/Los_Angeles:20251119T100000
DTEND;TZID=America/Los_Angeles:20251119T120000
DTSTAMP:20260630T034049
CREATED:20251006T184221Z
LAST-MODIFIED:20251006T184221Z
UID:10008766-1763546400-1763553600@news.csun.edu
SUMMARY:Tech Essentials for the Modern Workplace: A CSU Introduction​ | CSU CCC
DESCRIPTION:Location: Online via Zoom; Connection details provided upon registration\n\nDescription:\nAre you ready to build confidence with the digital tools essential for success in today’s workplace? This beginner-friendly workshop offers a practical introduction to the most commonly used technology platforms at CSU campuses and beyond. Whether you’re new to the digital workspace or just need a refresher\, this session will help you navigate key tools and concepts with clarity and confidence. \nYOU WILL LEARN HOW TO \n\nCommunicate and collaborate with Office 365\nGet hands-on with Microsoft Outlook\, Word\, Excel\, Teams\, and OneDrive to streamline your daily tasks and enhance productivity.\nProtect your digital identity using Multi-Factor Authentication (MFA)\nLearn why MFA matters and how it adds a vital layer of security to your accounts.\nRecognize and avoid phishing attempts\nUnderstand the common red flags of email and web-based scams and how to respond safely.\nUse Single Sign-On (SSO) for easier access\nDiscover how SSO simplifies login processes while keeping your information secure.\nAccess learning tools through CSU Learn and LinkedIn Learning\nExplore CSU’s training platforms to build professional and technical skills at your own pace.\nHarness creative power with Adobe AI tools\nGet an introduction to Adobe’s generative AI features and how they can boost your content creation.\nExplore AI innovation with ChatGPT and Zoom AI Companion\nLearn how to use AI chatbots and virtual meeting assistants to improve writing\, brainstorming\, summarizing\, and communication.\n\nWHO SHOULD ATTEND \nThis workshop is ideal for CSU faculty and staff who are new to these technologies or seeking a solid foundation in digital tools used across the CSU system. No prior experience is required—just bring your curiosity and a willingness to learn! \nFacilitated by:\nKerri L Sorenson \nRegistration:\nCSUN Faculty & Staff – To register for this Workshop/Session: \n\nWhen ready\, select the CSU Learn button below.\nLog into CSU Learn with your CSUN Portal credentials.\nSelect the “Register” button.\nClick on the bullet next to the CSUN HR icon\, and select “Submit” to enroll in this session.\n\nCSU Learn\n \nIf a reasonable accommodation is needed\, please contact L&D@ calstate.edu in advance (minimum of 72 hours is requested) and we will connect you with the workshop facilitator.. \nWithdraw from Session: If you need to cancel your registration\, select the “Self” icon in CSU Learn.  Select “Learning\,” then “Registrations.”  Select the box next to the session you need to cancel\, and select “Cancel Registration.”  In the next window\, select “Confirm Cancellation.” \n\nThis session is offered by California State University\, Long Beach in a Professional & Personal Development Cross Campus Collaboration program.  Colleagues attending this session may hail from the Chancellor’s Office\, Bakersfield\, Channel Islands\, Chico\, East Bay\, Fresno\, Fullerton\, Humboldt\, Long Beach\, Monterey Bay\,  Pomona\, Sacramento\, San Bernardino\, San Diego\, San Francisco\, San Luis Obispo\, San Marcos\, Sonoma\, and Stanislaus. \nReturn to CSUN’s Professional & Personal Development Training Calendar at: https://www.csun.edu/development/training. \nTo view a complete accessible listing of Fall 2025 programming\, select the image below.
URL:https://news.csun.edu/event/tech-essentials-for-the-modern-workplace-a-csu-introduction-csu-ccc/
LOCATION:Online via Zoom; Connection details provided upon registration
CATEGORIES:Benefits,Human Resources,Personal Development,Professional Development,Workshops
ATTACH;FMTTYPE=image/png:https://news.csun.edu/wp-content/uploads/2024/10/CCC_2024Spring.png
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BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20251119T140000
DTEND;TZID=America/Los_Angeles:20251119T150000
DTSTAMP:20260630T034049
CREATED:20251006T185816Z
LAST-MODIFIED:20251006T185816Z
UID:10008772-1763560800-1763564400@news.csun.edu
SUMMARY:Custom ChatGPT and ChatGPT Projects​ | CSU CCC
DESCRIPTION:Location: Online via Zoom; Connection details provided upon registration\n\nDescription:\nIn this session you will learn the difference between Custom ChatGPTs and ChatGPT Projects. We’ll do a demonstration on how to create each one and how to test them. \nFacilitated by:\nAlfredo Corral \nRegistration:\nCSUN Faculty & Staff – To register for this Workshop/Session: \n\nWhen ready\, select the CSU Learn button below.\nLog into CSU Learn with your CSUN Portal credentials.\nSelect the “Register” button.\nClick on the bullet next to the CSUN HR icon\, and select “Submit” to enroll in this session.\n\nCSU Learn\n \nIf a reasonable accommodation is needed\, please contact L&D@ calstate.edu in advance (minimum of 72 hours is requested) and we will connect you with the workshop facilitator.. \nWithdraw from Session: If you need to cancel your registration\, select the “Self” icon in CSU Learn.  Select “Learning\,” then “Registrations.”  Select the box next to the session you need to cancel\, and select “Cancel Registration.”  In the next window\, select “Confirm Cancellation.” \n\nThis session is offered by California State Polytechnic University\, Humboldt in a Professional & Personal Development Cross Campus Collaboration program.  Colleagues attending this session may hail from the Chancellor’s Office\, Bakersfield\, Channel Islands\, Chico\, East Bay\, Fresno\, Fullerton\, Humboldt\, Long Beach\, Monterey Bay\,  Pomona\, Sacramento\, San Bernardino\, San Diego\, San Francisco\, San Luis Obispo\, San Marcos\, Sonoma\, and Stanislaus. \nReturn to CSUN’s Professional & Personal Development Training Calendar at: https://www.csun.edu/development/training. \nTo view a complete accessible listing of Fall 2025 programming\, select the image below.
URL:https://news.csun.edu/event/custom-chatgpt-and-chatgpt-projects-csu-ccc/
LOCATION:Online via Zoom; Connection details provided upon registration
CATEGORIES:Benefits,Human Resources,Personal Development,Professional Development,Workshops
ATTACH;FMTTYPE=image/png:https://news.csun.edu/wp-content/uploads/2024/10/CCC_2024Spring.png
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