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DTSTART;TZID=America/Los_Angeles:20260422T140000
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UID:10011083-1776866400-1776870000@news.csun.edu
SUMMARY:Stepping Beyond: Customer Service | CSU CCC
DESCRIPTION:Location: Online via Zoom; Connection details provided upon registration\n\nDescription:\nUnderstand the importance of communication\, empathy\, emotional intelligence\, and active listening in customer service. Develop practical skills to deliver exceptional customer service experiences. \nRegistration:\nCSUN Faculty & Staff – To register for this Workshop/Session: \n\nWhen ready\, select the CSU Learn button below.\nLog into CSU Learn with your CSUN Portal credentials.\nSelect the “Register” button.\nClick on the bullet next to the CSUN HR icon\, and select “Submit” to enroll in this session.\n\nCSU Learn\n \nWithdraw from Session: If you need to cancel your registration\, select the “Self” icon in CSU Learn.  Select “Learning\,” then “Registrations.”  Select the box next to the session you need to cancel\, and select “Cancel Registration.”  In the next window\, select “Confirm Cancellation.”
URL:https://news.csun.edu/event/stepping-beyond-customer-service-csu-ccc/
LOCATION:Online via Zoom; Connection details provided upon registration
CATEGORIES:Human Resources,Professional Development
ATTACH;FMTTYPE=image/png:https://news.csun.edu/wp-content/uploads/2024/10/CCC_2024Spring.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20260423T100000
DTEND;TZID=America/Los_Angeles:20260423T110000
DTSTAMP:20260422T024418
CREATED:20260303T180736Z
LAST-MODIFIED:20260414T034439Z
UID:10010836-1776938400-1776942000@news.csun.edu
SUMMARY:Impact of Learning Styles in the Workplace | CSU CCC
DESCRIPTION:Location: Online via Zoom; Connection details provided upon registration\n\nDescription:\nOur learning style impacts how we process information in most areas of our work. Knowing one’s particular learning style may prevent mistakes\, increase productivity and reinforce self-confidence. Content includes:\n– The three learning styles\n– Characteristics and challenges of each style\n– Tips for maximizing learning \nRegistration:\nCSUN Faculty & Staff – To register for this Workshop/Session: \n\nWhen ready\, select the CSU Learn button below.\nLog into CSU Learn with your CSUN Portal credentials.\nSelect the “Register” button.\nClick on the bullet next to the CSUN HR icon\, and select “Submit” to enroll in this session.\n\nCSU Learn\n \nWithdraw from Session: If you need to cancel your registration\, select the “Self” icon in CSU Learn.  Select “Learning\,” then “Registrations.”  Select the box next to the session you need to cancel\, and select “Cancel Registration.”  In the next window\, select “Confirm Cancellation.”
URL:https://news.csun.edu/event/impact-of-learning-styles-in-the-workplace-csu-ccc/
LOCATION:Online via Zoom; Connection details provided upon registration
CATEGORIES:Benefits,Human Resources,Professional Development
ATTACH;FMTTYPE=image/png:https://news.csun.edu/wp-content/uploads/2024/10/CCC_2024Spring.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20260429T100000
DTEND;TZID=America/Los_Angeles:20260429T110000
DTSTAMP:20260422T024418
CREATED:20260317T203402Z
LAST-MODIFIED:20260317T205059Z
UID:10011094-1777456800-1777460400@news.csun.edu
SUMMARY:Navigating Change by Leading Transition: Applying Bridges’ Model at CSU | CSU CCC
DESCRIPTION:Location: Online via Zoom; Connection details provided upon registration\n\nDescription:\nThe success of an organization is due in large part to the diversity of skills\, talents and backgrounds of the people who come together to create a work group. This also means\, of course\, working with people who have different attitudes\, habits and personalities which may be difficult to manage. Content includes Examining your mindset and attitude\, Common personality types\, Strategies for dealing with a difficult person. \nRegistration:\nCSUN Faculty & Staff – To register for this Workshop/Session: \n\nWhen ready\, select the CSU Learn button below.\nLog into CSU Learn with your CSUN Portal credentials.\nSelect the “Register” button.\nClick on the bullet next to the CSUN HR icon\, and select “Submit” to enroll in this session.\n\nCSU Learn\n \nWithdraw from Session: If you need to cancel your registration\, select the “Self” icon in CSU Learn.  Select “Learning\,” then “Registrations.”  Select the box next to the session you need to cancel\, and select “Cancel Registration.”  In the next window\, select “Confirm Cancellation.”
URL:https://news.csun.edu/event/navigating-change-by-leading-transition-applying-bridges-model-at-csu-csu-ccc/
CATEGORIES:Human Resources,Professional Development
ATTACH;FMTTYPE=image/png:https://news.csun.edu/wp-content/uploads/2024/10/CCC_2024Spring.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20260429T110000
DTEND;TZID=America/Los_Angeles:20260429T120000
DTSTAMP:20260422T024418
CREATED:20260316T211034Z
LAST-MODIFIED:20260316T211034Z
UID:10011084-1777460400-1777464000@news.csun.edu
SUMMARY:Gender Identity and Pronoun Use | CSU CCC
DESCRIPTION:Location: Online via Zoom; Connection details provided upon registration\n\nDescription:\nThis training will provide foundational information about gender\, gender identity\, sexuality\, attraction\, and sex assigned at birth. As well as provide best practices on how to incorporate pronoun usage in your day to day work and interactions that help foster a space for inclusivity and learning. \nRegistration:\nCSUN Faculty & Staff – To register for this Workshop/Session: \n\nWhen ready\, select the CSU Learn button below.\nLog into CSU Learn with your CSUN Portal credentials.\nSelect the “Register” button.\nClick on the bullet next to the CSUN HR icon\, and select “Submit” to enroll in this session.\n\nCSU Learn\n \nWithdraw from Session: If you need to cancel your registration\, select the “Self” icon in CSU Learn.  Select “Learning\,” then “Registrations.”  Select the box next to the session you need to cancel\, and select “Cancel Registration.”  In the next window\, select “Confirm Cancellation.”
URL:https://news.csun.edu/event/gender-identity-and-pronoun-use-csu-ccc-2/
LOCATION:Online via Zoom; Connection details provided upon registration
CATEGORIES:Human Resources,Professional Development
ATTACH;FMTTYPE=image/png:https://news.csun.edu/wp-content/uploads/2024/10/CCC_2024Spring.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20260430T110000
DTEND;TZID=America/Los_Angeles:20260430T120000
DTSTAMP:20260422T024418
CREATED:20260317T205802Z
LAST-MODIFIED:20260317T210404Z
UID:10011095-1777546800-1777550400@news.csun.edu
SUMMARY:Developmentally-Focused Evaluations​ | CSU CCC
DESCRIPTION:Location: Online via Zoom; Connection details provided upon registration\n\nDescription:\nMany employees are terrified of evaluations and many managers dread the time-intensive process. However\, these experiences do not have to be painful and can\, in fact\, be a time to affirm good work and set goals for years to come. This session will offer strategies for using evaluation meetings as developmental\, supportive spaces of learning\, discuss new approaches to employee development\, and address the ways evaluations can be part of a host of equitable and inclusive workplace practices. \nRegistration:\nCSUN Faculty & Staff – To register for this Workshop/Session: \n\nWhen ready\, select the CSU Learn button below.\nLog into CSU Learn with your CSUN Portal credentials.\nSelect the “Register” button.\nClick on the bullet next to the CSUN HR icon\, and select “Submit” to enroll in this session.\n\nCSU Learn\n \nWithdraw from Session: If you need to cancel your registration\, select the “Self” icon in CSU Learn.  Select “Learning\,” then “Registrations.”  Select the box next to the session you need to cancel\, and select “Cancel Registration.”  In the next window\, select “Confirm Cancellation.”
URL:https://news.csun.edu/event/developmentally-focused-evaluations-csu-ccc-2/
CATEGORIES:Human Resources,Professional Development
ATTACH;FMTTYPE=image/png:https://news.csun.edu/wp-content/uploads/2024/10/CCC_2024Spring.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20260430T120000
DTEND;TZID=America/Los_Angeles:20260430T130000
DTSTAMP:20260422T024418
CREATED:20260316T210624Z
LAST-MODIFIED:20260316T210624Z
UID:10011081-1777550400-1777554000@news.csun.edu
SUMMARY:Success as 1st Gen Professional | CSU CCC
DESCRIPTION:Location: Online via Zoom; Connection details provided upon registration\n\nDescription:\nThe transition from student to professional can be difficult if you don’t already have a support network. Join us to learn about potential barriers and strategies to address concerns as you transition from college to career. This session may be more relevant for early-career student affairs professionals. All are welcome. \nRegistration:\nCSUN Faculty & Staff – To register for this Workshop/Session: \n\nWhen ready\, select the CSU Learn button below.\nLog into CSU Learn with your CSUN Portal credentials.\nSelect the “Register” button.\nClick on the bullet next to the CSUN HR icon\, and select “Submit” to enroll in this session.\n\nCSU Learn\n \nWithdraw from Session: If you need to cancel your registration\, select the “Self” icon in CSU Learn.  Select “Learning\,” then “Registrations.”  Select the box next to the session you need to cancel\, and select “Cancel Registration.”  In the next window\, select “Confirm Cancellation.”
URL:https://news.csun.edu/event/success-as-1st-gen-professional-csu-ccc-2/
LOCATION:Online via Zoom; Connection details provided upon registration
CATEGORIES:Human Resources,Professional Development
ATTACH;FMTTYPE=image/png:https://news.csun.edu/wp-content/uploads/2024/10/CCC_2024Spring.png
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