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SUMMARY:Stepping Beyond: Customer Service | CSU CCC
DESCRIPTION:Location: Online via Zoom; Connection details provided upon registration\n\nDescription:\nUnderstand the importance of communication\, empathy\, emotional intelligence\, and active listening in customer service. Develop practical skills to deliver exceptional customer service experiences. \nRegistration:\nCSUN Faculty & Staff – To register for this Workshop/Session: \n\nWhen ready\, select the CSU Learn button below.\nLog into CSU Learn with your CSUN Portal credentials.\nSelect the “Register” button.\nClick on the bullet next to the CSUN HR icon\, and select “Submit” to enroll in this session.\n\nCSU Learn\n \nWithdraw from Session: If you need to cancel your registration\, select the “Self” icon in CSU Learn.  Select “Learning\,” then “Registrations.”  Select the box next to the session you need to cancel\, and select “Cancel Registration.”  In the next window\, select “Confirm Cancellation.”
URL:https://news.csun.edu/event/stepping-beyond-customer-service-csu-ccc/
LOCATION:Online via Zoom; Connection details provided upon registration
CATEGORIES:Human Resources,Professional Development
ATTACH;FMTTYPE=image/png:https://news.csun.edu/wp-content/uploads/2024/10/CCC_2024Spring.png
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