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DTSTART;TZID=America/Los_Angeles:20250513T093000
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SUMMARY:Virtual Stepping Beyond - Customer Service | CSU CCC
DESCRIPTION:Location: Online via Zoom; Connection details provided upon registration\n\nDescription:\nStepping Beyond: SJSU Customer Service Training will review the components of customer service and will give participants an opportunity to step out of their shoes and into those of their customers. They will learn about “stepping beyond” customers’ expectations to create a culture of helping and caring on campus. \nFacilitated by:\nTamela Sullivan \nRegistration:\nCSUN Faculty & Staff – To register for this Workshop/Session: \n\nWhen ready\, select the CSU Learn button below.\nLog into CSU Learn with your CSUN Portal credentials.\nSelect the “Register” button.\nClick on the bullet next to the CSUN HR icon\, and select “Submit” to enroll in this session.\n\nCSU Learn\n \nIf a reasonable accommodation is needed\, please contact L&D@ calstate.edu in advance (minimum of 72 hours is requested) and we will connect you with the workshop facilitator.. \nWithdraw from Session: If you need to cancel your registration\, select the “Self” icon in CSU Learn.  Select “Learning\,” then “Registrations.”  Select the box next to the session you need to cancel\, and select “Cancel Registration.”  In the next window\, select “Confirm Cancellation.” \n\nThis session is offered by San Jose State University in a Professional & Personal Development Cross Campus Collaboration program.  Colleagues attending this session may hail from the Chancellor’s Office\, Bakersfield\, Channel Islands\, Chico\, East Bay\, Fresno\, Fullerton\, Humboldt\, Long Beach\, Monterey Bay\,  Pomona\, Sacramento\, San Bernardino\, San Diego\, San Francisco\, San Luis Obispo\, San Marcos\, Sonoma\, and Stanislaus. \nReturn to CSUN’s Professional & Personal Development Training Calendar at: http://www.csun.edu/development/training. \nTo view a complete accessible listing of Spring 2025 programming\, select the image below.
URL:https://news.csun.edu/event/virtual-stepping-beyond-csu-ccc20250513/
CATEGORIES:Human Resources,Professional Development,Workshops
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