Facilitated By:
Dr. Carolyn O’Keefe, CSU Office of the Chancellor
Dr. Carolyn O’Keefe is the CSU Systemwide Director for Student Wellness and Basic Needs. Dr. O’Keefe is a licensed clinical psychologist and worked for many years in college mental health before obtaining her current position in the CSU Office of the Chancellor. She held previous positions as counselor faculty at CSULB and CSUF and served as the Counseling Center Director at CSUSB prior to joining the Chancellor’s Office. In her current role she provides support to the 22 CSU university’s student health centers, counseling centers, survivor advocates, behavioral intervention teams, alcohol and other drugs stakeholder group, basic needs initiatives, and the Pregnant and Parenting Students Initiative. Dr. O’Keefe has worked in higher education for over 35 years, and in 2026 she was recognized by the Cal State Student Association as Administrator of the Year.
Description:
This presentation provides practical guidance for recognizing signs of distress and responding with care, clarity, and appropriate support. Participants will learn how to identify behavioral, emotional, and situational indicators that someone may be struggling, engage in supportive conversations, reduce stigma, and connect individuals to relevant resources. The session emphasizes empathy, boundaries, and timely referral as key elements of creating a safer and more responsive community.




